This is probably best left dropped, but as a general rule, you (the general 'you') will get better customer service around here if you refrain from insulting site staffers' intelligence, offer more constructive commentary than "your forum is ugly and it sucks," ask for help when you can't figure out how to do things as opposed to assuming they're impossible, and avoid comparing us unfavorably to other sites by name. (If you prefer those other sites, they are available to you.)
Mike works hard and spends a lot of money out of his own pocket to keep this place going. I can't say I'm particularly enamored of the current condition of the forums compared to how they used to look and function, but it is what it is. We're all volunteers here, doing the best we can. IRL often gets in the way, and assuming you're not donating buckets of money toward site improvement and upkeep, you've really got very little room to complain. (I myself HAVE donated as often as possible - probably hundreds of dollars over the last 7 years, although I can't be sure - to keep the site running, and wish I could do more. But I know my paltry contributions don't come close to paying for the improvements I'd like to see in my dream world, so I keep my criticisms to myself, or share any concerns about site functionality with Mike privately.)
Two old adages came to mind reading the above airing of grievances (Festivus is in December, BTW):
1. You win more flies with honey than you do with vinegar.
2. Put your money where your mouth is.
(Note to site staff: Sorry if I'm overstepping my bounds as a mod, but Mike works too hard for too little thanks as it is ... I can't sit back and say nothing when I see him and his work insulted.)